'Everybody is switching': A United exec took aim at American as the airlines battle at Chicago O'Hare

Tech Insider : Business
United Airlines passenger aircrafts are lined up at O'Hare International Airport in Chicago, Illinois, on May 11, 2024.
United Airlines airplanes at Chicago O'Hare Airport.

CHARLY TRIBALLEAU/AFP via Getty Images

I flew 8 hours in United Polaris business class. The lie-flat seat was comfier than my own bed.

Tech Insider : Travel, Travel, Business
Amanda wears under-eye patches and reads on a Kindle while holding a coffee cup.
I flew in United Polaris business class using points.

Amanda Shammas

US authorities accuse a Canadian man of posing as airline staff to fly for free hundreds of times on US airlines

Tech Insider : Business, Travel
A United Airlines airplane passes by an American Airlines plane at O'Hare Airport in Chicago

Jim Young/REUTERS

This is what flight attendants make at American, Delta, and United. Some earn over $100,000 a year.

Tech Insider : Business, Travel
A Delta Airlines flight attendant waves from atop the boarding stairs.
A Delta Airlines flight attendant waves from atop the boarding stairs.

Dania Maxwell / Getty Images

Maps show the scale of the Caribbean air travel chaos — and how airlines are adding extra flights to rescue passengers

Tech Insider : Travel, Business, Style
Boeing 777-300 ER N789AN American Airlines
American Airlines added 43 extra flights, including some on a Boeing 777-300, the largest plane in its fleet.

Massimo Insabato/Archivio Massimo Insabato/Mondadori Portfolio via Getty Images

Meet the retired United captain who flew nearly every Boeing jet and broke barriers as the USAF's first Black woman pilot

Tech Insider : Business
Cpt. Theresa Claiborne
A viral TikTok video about retired United captain and USAF veteran Theresa Claiborne comes amid a time when diversity is being threatened in aviation.

Courtesy of Retired United Captain Theresa Claiborne

Elon Musk wants to dominate the in-flight internet market. Here are all the airlines that now offer Starlink WiFi.

Tech Insider : Business, Economy, Travel
A passenger using a laptop in British Airways business class
British Airways announced a deal with Starlink in November.

Courtesy of British Airways

I upgraded to United's Premium Plus on a long flight. Most perks were useless to me, but I'd happily do it again.

Tech Insider : Travel, Business, Economy
Author Jamie Davis Smith smiling on plane
I enjoyed flying in United's Premium Plus for a long-haul flight across time zones, even though I couldn't use a lot of the upgrade's perks.

Jamie Davis Smith

United passengers faced an 8-hour flight to nowhere when their plane U-turned midway across the Atlantic

Tech Insider : Business
A United 787 landing in Los Angeles.
The unique routes are possible because United inherited the fifth-freedom rights after acquiring the now-defunct Pan Am's Pacific routes in 1985.

Kevin Carter/Getty Images

Passengers sued United over its windowless window seats. Now the airline wants the suit thrown out.

Tech Insider : Business
A United Airlines Boeing 737 airplane arrives at Los Angeles International Airport from Las Vegas on October 17, 2025 in Los Angeles, California.
A United Airlines Boeing 737.

Kevin Carter/Getty Images

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