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DoorDash CEO Tony Xu says he likes getting 2,000-word emails from delivery workers. It helps him fix their issues.

Mon, 03/30/2026 - 14:04
Tech Insider : Business, Economy
DoorDash CEO Tony Xu stands and gestures on a stage while wearing glasses with black rims and a light-grey t-shirt
DoorDash CEO Tony Xu says he likes long emails from customers and delivery workers.

Bloomberg/Getty Images

Tech, DoorDash, tony-xu, Delivery, gig-workers, customer-feedback, CEOs

Yes, Costco's CEO really does respond to members' emails — I tried it

Sun, 03/01/2026 - 07:57
Tech Insider : Business
Costco's new CEO Ron Vachris
Costco's new CEO Ron Vachris

Costco

Retail, Careers, Costco, ron-vachris, CEOs, Leadership, customer-feedback
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