Uber and DoorDash delivery workers missed $550 million worth of tips in New York City, a city report estimates

Tech Insider : Economy, Business
An Uber Eats delivery worker rides an e-bike while wearing a green Uber Eats backpack and a helmet at night in the snow.
Changes to how customers tip on Uber Eats and DoorDash have led to lower earnings for gig workers, according to a report from New York City.

Artur Widak/NurPhoto via Getty Images

Your guide to gig work, whether it's your side hustle or main source of income

Tech Insider : Economy, Business
A bicycle courier from Uber Eats rides his bicycle during the heatwave in Utrecht
Delivering food or driving passengers for Uber isn't the only type of gig work anymore.

PIROSCHKA VAN DE WOUW/REUTERS

Gig work has never been more widespread — and more challenging.

Walmart just extended its Christmas Eve delivery hours

Tech Insider : Business
Customers walk through holiday shopping displays at a Walmart Supercenter retail store in North Bergen, New Jersey, U.S., November 21, 2025.
Walmart fulfills 2.5X more express delivery orders in December than it does during the rest of the year.

Mike Segar/Reuters

Will Amazon and Walmart's push for 30-minute delivery actually pay off? We debate.

Tech Insider : Business, Style
An employee picks orders for customers at an Amazon Fresh grocery store on December 12, 2024 in Federal Way, Washington.
Many companies have tried to offer ultrafast delivery. Can Amazon and Walmart succeed where others have failed?

David Ryder/Getty Images

Retailers are offering extreme last-minute delivery on Christmas Eve

Tech Insider : Business
Postal workers wearing Santa hats, sort through mail and packages during a media tour hosted by the US Postal Service at the Los Angeles Processing and Distribution Center on November 30, 2023.
The race is on to see who can deliver the cheer like Saint Nick.

Frederic J. Brown/AFP via Getty Images

Uber says one stat shows how much room the company has to grow in the US

Tech Insider : Business, Technology
Uber
Uber

Illustration by Igor Golovniov/SOPA Images/LightRocket via Getty Images

The robots are coming: How food delivery bots are conquering college campuses

Tech Insider : Business, Technology
Starship delivery robots at the University of Nevada, Reno are pictured.
Starship, Robot.com, and Avride have emerged as the primary competitors for campus robot deliveries.

Starship

Serve Robotics' CEO explains why delivery could be a bigger opportunity than robotaxis

Tech Insider : Business, Technology, Travel
A woman holds a paper shopping bag above one of Serve's four-wheeled delivery robots, which has a white body with a red, triangular flag above it.
Serve Robotics is launching a partnership with DoorDash.

Serve

US retailers are racing to achieve 30-minute delivery. Here's why that's probably as fast as they will promise.

Tech Insider : Business
A woman collects a grocery delivery order from her doorstep.
Retailers like Walmart, Amazon, and Target are competing to see who can get orders fulfilled the quickest.

SDI Productions/Getty Images

Amazon's latest grocery expansion pushed supermarkets toward Instacart, its new CEO said

Tech Insider : Business, Technology
A woman wearing a red winter coat loads bags of groceries into the back of a white SUV in a store parking lot as the sun sets in the background and a bare tree stands behind her.
Instacart CEO Chris Rogers said the company got calls from supermarket chains in the wake of Amazon's grocery delivery expansion.

Michael Loccisano/Getty Images

Subscribe to Delivery