It would be easy to presume that airlines would spare no expense to ensure that passengers’ luggage meets them at their destination, considering how lucrative the attached fees are.
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Google’s testing a new feature called “Talk to a Live Representative” that will contact businesses for you, navigate their phone trees, wait on hold, and then call you when a real human being is ready to chat. It could solve one of the more frustrating parts of dealing with corporations, and it brings us one step…
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