Walmart spent years growing Spark, its own gig-economy delivery service. But Walmart Spark workers say challenges became clear in 2023.

Tech Insider
A man delivers a Walmart bag of groceries to a woman at her front door.
Spark, Walmart's gig-worker powered delivery service, faced scrutiny from workers in 2023.

Walmart

The golden age of working for Instacart, DoorDash, and other delivery apps is over, workers say

Tech Insider
A woman wearing sunglasses and carrying a red DoorDash-branded insulated bag walks away from an SUV with its back hatch open in a neighborhood in Palo Alto, California at the start of the COVID pandemic. A hybrid car parked in a driveway is visible in the background.
Delivery gig work isn't as lucrative as it was in 2020, gig workers told Business Insider.

Jessica Christian/The San Francisco Chronicle via Getty Images

The AI boom could force you to enter the gig economy

Tech Insider : Economy, Economy
AI gig economy
The development of generative AI could increase the number of Americans working in gig and freelance jobs.

Getty Images

Why older Americans are ditching retirement to drive for Uber and Lyft

Tech Insider : Economy, Economy
retired uber lyft drivers
Some older Americans who appeared to leave the workforce in recent years are working in the gig economy to support their finances.

(Left) Omar Ford, (Middle) Jeff Hoenig, (Right) Wesley Johnson

I got stabbed while shopping for Instacart. I was shocked by how difficult it was to get support as an injured gig worker.

Tech Insider
Instacart gig worker with shopping cart
The Instacart shopper who recounted being stabbed isn't pictured.

Michael Loccisano / Getty Images

4 Uber and Lyft drivers calculated how much they made after expenses. It ranged from $22 to $40 an hour, and an EV, tips, and tax incentives can make a big difference.

Tech Insider : Economy, Economy
rideshare drivers
Nathaniel Hudson-Hartman, left, Jeff Hoenig, center, and Gabe Ets-Hokin.

Nathaniel Hudson-Hartman, Jeff Hoenig, Gabe Ets-Hokin

A Gen Xer gave up gig work with Amazon to become a full-time bus driver. He's nearly doubled his hourly income and loves the benefits.

Tech Insider : Economy
Jason Timss
Jason Timss switched from being a gig worker at Amazon Flex to a full-time bus driver in the Seattle area.

Jason Timss

DoorDash will start surveilling delivery workers' driving with an app that tracks how hard they are braking and accelerating

Tech Insider
A DoorDash driver in car
DoorDash is testing a new feature called "Driving Insights" that tracks "rapid changes in braking and acceleration."

DoorDash

Walmart Spark delivery drivers are sick of customers asking them to bring deliveries into their homes

Tech Insider
Walmart delivery.
Walmart Spark drivers often get asked to bring groceries inside customers' homes.

Walmart

Lonely Instacart and DoorDash gig workers are leaning on YouTube influencers to help them feel connected

Tech Insider
DoorDash drivers hope to earn more tips with the app's new post-checkout tipping feature
Contractors for DoorDash, Instacart, and other gig-work apps turn to their favorite YouTube creators for information and stories that they can relate to.

DoorDash

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