I have some suggestions for the new Starbucks CEO

Tech Insider
Starbucks coffee shop workers
Starbucks needs some improvements, including easier ways to order customized drinks.

Jeff Greenberg/Getty Images

The Starbucks app 'traps' customers into a 'vicious' spending cycle, consumer advocate says

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Atlanta, Georgia, Starbucks Coffee, customer using mobile app to pay in 2023
Starbucks customers earn twice as many loyalty points if they pay for their orders on the app.

Jeffrey Greenberg/Universal Images Group via Getty Images

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