No one died in a jet plane crash in 2023, the safest year in aviation history — but 2024 is off to a rockier start for airlines

Tech Insider
An aerial view shows burnt Japan Airlines' (JAL) Airbus A350 plane after a collision with a Japan Coast Guard aircraft at Haneda International Airport in Tokyo, Japan January 3, 2024
The wreckage of a Japan Airlines A350 which caught fire on January 2. No one died on the plane, but five people in a coast guard plane were killed.

Kyodo/via REUTERS

Air India is rebranding after years of decline. Here are the biggest changes, from updated uniforms to swanky new Airbus A350s.

Tech Insider : Travel, Travel
Air India flight attendants in new uniform.
Air India is undergoing a total rebrand including new planes, products, technology, and crew uniforms.

Taylor Rains/Business Insider

United Airlines is 'deeply disappointed' in Boeing over delays to new plane deliveries, as another major customer warns it needs to get its 'act together'

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United Airlines Boeing 737 MAX 9 passenger aircraft as seen taxiing at Chicago International Airport O'Hare ORD preparing for a departure flight
A United Boeing 737 Max 9.

Nicolas Economou/NurPhoto via Getty Images

Google will now wait on hold for you with customer service — here's how it works

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A man hunched at a table looking at his cell phone, with his hand on his head.
Once a callback is requested, Google will keep you updated via text.

PhotoAlto/Frederic Cirou

A premium-only airline says it will give some passengers Apple Vision Pros instead of regular in-flight entertainment

Tech Insider : Travel
A customer tries on the Apple Vision Pro headset during the product launch at the Apple Store in New York City on February 2, 2024.
A customer trying on the Apple Vision Pro.

ANGELA WEISS/AFP via Getty Images

I flew economy on Air India's old Boeing 777-300ER for 15 hours. The broken seat, light, and TV made for a rough journey.

Tech Insider : Travel, Travel
Air India economy cabin.
My Air India flight from Delhi to Newark was rough, thanks to the broken seat, broken USB port, and broken seatback TV.

Taylor Rains/Business Insider

Billionaire investor Carl Icahn takes near-10% stake in JetBlue, echoing his iconic TWA deal

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carl icahn
Carl Icahn.

Chip East/Reuters

United grounded 5 planes because it couldn't turn off their 'No Smoking' signs, breaking a strange FAA rule

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A
A "No Smoking" sign on a plane.

Newscast/Universal Images Group via Getty Images

An airline wants compensation from Boeing after it had to cancel a fifth of its flights due to the 737 Max 9 grounding

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Boeing 737 MAX9 takes part in a flying display over the Le Bourget Airport during the 52nd International Paris Air Show on June 22, 2017
A Boeing 737 Max 9.

Yuriko Nakao/Getty Images

Boeing workers are willing to strike to get a 40% pay rise, union leader says

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Boeing 737-900er passengers aircraft of Alaska Airlines on its way to San Francisco is seen before take-off at John F. Kennedy Airport on January 8, 2024
An Alaska Airlines Boeing 737-900ER.

Charly Triballeau/AFP/Getty Images

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