Mary Meisenzahl/Insider
- Target said last week that a new option for drive-up returns would roll out to stores nationwide this year.
- On social media and in interviews, Target workers expressed concerns about the additional work and potential complications.
- "Guest service and drive-up are already overloaded with work," one employee in Illinois told Insider.
Target's new plan to allow returns of some items from the drive-up lanes is raising concerns among store workers.
After last week's announcement that drive-up returns would be rolling out to Target stores across the country starting this spring, workers took to social media to share their reservations about how it would work.