Target offers 1 year to return items from store brands like Cat & Jack kids' clothes. Here's how the unusually generous policy works.

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Cat & Jack clothing for sale at Target
Launched in 2016, Cat & Jack rocketed up to $2 billion in sales and now brings in over $3 billion for Target.

Dominick Reuter/Business Insider

Amazon Fresh is trying to remind customers it's not just a fancy returns point

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People lining up outside an Amazon Fresh store in Pasadena, CA
Some Amazon Fresh patrons are using the stores to return things they bought on Amazon.com.

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Parents are using Target's unusually generous returns policy to exchange outgrown or worn-out Cat & Jack kids clothes for cash

Tech Insider
A Cat & Jack clothing display at a Target store.
Target introduced its Cat & Jack line in 2016 and quickly reached $2 billion in annual sales. It now represents over $3 billion in sales per year.

Dominick Reuter/Insider

Target says Cat & Jack is the biggest kids' clothing brand in the US. Parents love the label's generous 1-year return policy.

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Cat & Jack clothing for sale at Target
Target launched its children's apparel brand Cat & Jack in 2016, and it now makes over $3 billion in sales per year.

Dominick Reuter/Business Insider

I visited a 'bin store' that sells Amazon returns for as little as 25 cents. It made me rethink my shopping habits.

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Where Ya Bin in Dublin Ohio
Where Ya Bin in Dublin Ohio

Gloria Dawson / Business Insider

Why companies like Amazon, Walmart, and Target will let you keep some products you want to return — but issue you a refund anyway

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Customer stands at counter with Amazon sign inside Kohl's store
Kohl's and Amazon inked a deal in 2019 that allows Amazon customers to return items to Kohl's stores.

Ted Shaffrey/AP

Returns are a $816 billion headache for retailers. And now they're a costly pain for shoppers, too

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Black Friday shopping at a mall.
Many retailers have added fees for returns over the last year.

Howard Schnapp/Getty Images

I return already-worn clothes to Target and don't feel bad about it. The return policy has made me a customer for life.

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Bryan Tate
Bryan Tate said he's used Target's return policy about six to eight times.

Bryan Tate

Some say 'deshopping' or returning already-worn clothes should be illegal. Others argue it's an invaluable marketing tool — so who's right?

Tech Insider : Economy
A woman placing clothes in a box.
Despite environmental impacts, retailers could see deshopping and bracketing as minor issues — if these retailers manage returns well.

chokja/Getty Images

Amazon shoppers rally against new fee for some returns made via UPS: 'They need to learn to ship things better then'

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Customer stands at counter with Amazon sign inside Kohl's store
Kohl's and Amazon inked a deal in 2019 that allows Amazon customers to return items at Kohl's stores.

Ted Shaffrey/AP

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