2013 Phyllis Kramer in the Butterball Test Kitchen
Phyllis Kramer in the Butterball test kitchen in 2013.
  • Phyllis Kramer is a Butterball Turkey Talk-Line expert based in Aurora, Illinois.
  • She answers questions from customers about how to choose, prepare, and cook a turkey.
  • She's been asked if a turkey can be wrapped in an electric blanket to thaw it more quickly.

I've been talking turkey on the Butterball Talk-Line for 22 years now. I like to think of myself as a turkey tutor, although a caller once referred to me as their turkey godmother, which sounds kind of neat, too.