Some Apple Vision Pro users are returning the headset because they don't know how to set it up, analyst says

Thu, 02/29/2024 - 13:12

A customer tries on the Apple Vision Pro headset during the product launch at the Apple Store in New York City on February 2, 2024. — A customer trying on the Apple Vision Pro.
ANGELA WEISS/AFP via Getty Images

Apple says its Vision Pro headset will change how you live and work.
But up to 30% of returns are from users unsure how to set it up, says analyst Ming-Chi Kuo.
Even so, Kuo estimates a 1% return rate currently for the headset.

Apple says its Vision Pro headset will change how you live and work — but some people are apparently having trouble figuring out how to set up the headset in the first place.