Unhappy Sephora Workers
Current and former employees said workers are fed up with Sephora's recent changes.
  • Sephora employees have spoken out about a change they said has led to a lack of hours and perks.
  • A new "flex" position means no more guaranteed shifts or free products for them to try at home.
  • It's part of an initiative known as "Project Shift," employees told Business Insider.

For years, makeup enthusiasts considered Sephora a "fun" job. But a recent policy change has axed the benefits that many counted on to make it all worth it.