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Gen Z hates phone calls, so one $9.7 billion company is pouring money into AI chatbots for customer service

Thu, 05/09/2024 - 04:46

Max Levchin — Max Levchin, Affirm's CEO, said AI chatbots could save the company money in one to three years.
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Tech, Affirm, customer-service, 24-7-customer-service, affirm-buy-now-pay-later, Chatbots

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