Black Friday shoppers are relying on Buy Now, Pay Later plans. Here's how that could backfire.

Tech Insider : Business
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Buy Now, Pay Later was more popular than ever this Black Friday.

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Gen Z hates phone calls, so one $9.7 billion company is pouring money into AI chatbots for customer service

Tech Insider
Max Levchin
Max Levchin, Affirm's CEO, said AI chatbots could save the company money in one to three years.

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