I'm a former flight attendant. Here are 12 ways I've watched passengers ruin their experience on long-haul flights

Tech Insider : Travel, Travel, Business
A composite image of a view out of a plane window and an airplane meal on a tray table.
I used to work as an international flight attendant and have seen many travelers repeat the same mistakes over and over.

Tiffany Hawk

After dealing with dozens of layovers as a frequent flyer, I've found 5 ways to make them actually enjoyable

Tech Insider : Travel, Travel, Business
Aerial view of Istanbul airport with plants, shops
As a frequent traveler, I've learned some solid tips for dealing with layovers and making them as fun as possible.

Jenna DeLaurentis

I rented an airport 'nap room' after my flight was delayed overnight. The perks made the price easier to swallow.

Tech Insider : Travel, Business, Economy
Exterior of Minute Suites in airport
I thought renting a private room in the airport was expensive but worth it to wake up steps from my gate.

Elizabeth Wright

Trump sends ICE agents to alleviate TSA officer shortage

Tech Insider : Travel, Politics, Business

Trump is sending ICE agents to fill a TSA officer shortage during the government shutdown, but a major federal union warns this could create safety risks.

I waited in a TSA line for 5 hours. I still missed my flight and had to cancel meetings with potential clients.

Tech Insider : Business
Joanne Simon-Walters at the airport with the long TSA lined
The author waited in the TSA line for hours.

Courtesy of Joanne Simon-Walters

NTSB head says she had to 'beg' to get an Air Canada crash investigator through an hourslong TSA line in Houston

Tech Insider : Business, Travel
MARCH 23: An Air Canada Express plane sits on the tarmac after it collided with a fire truck on the tarmac at LaGuardia Airport on March 23, 2026 in New York City. Two people are believed to have been killed in the late-night accident, with dozens injured. The plane had landed from a flight from Montreal

Spencer Platt/Getty Images

I've traveled to 17 countries and have learned that a checked bag is always worth it. Here's why.

Tech Insider : Travel, Travel, Business
Silhouette of a woman with a carry-on bag surrounded by seats looking out onto a runway at an airport
Checking a bag makes my travel experience more enjoyable.

IgorTsarev/Getty Images/iStockphoto

The FAA has lifted the airspace closure over El Paso and says flights will resume as normal

Tech Insider : Business, Style, Travel
A sign at the El Paso International Airport (ELP) on December 25, 2025 in El Paso, Texas.
A sign outside El Paso International Airport.

Kirby Lee/Getty Images

Inside the National Air and Space Museum's 164-foot observation tower overlooking Washington, DC's largest airport

Tech Insider : Business, Technology, Travel
The Donald D. Engen Observation Tower at the Steven F. Udvar-Hazy Center.
The Donald D. Engen Observation Tower at the Steven F. Udvar-Hazy Center.

christianthiel.net/Shutterstock

I've been to dozens of airport lounges worldwide. Here are the 5 things I never do in them.

Tech Insider : Travel, Travel, Business
A woman wearing a backpack taking a selfie at an airport lounge.
I've visited many airport lounges over the years because I travel at least once a month.

Jill Robbins

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