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Man choosing what to order on Postmates.
Ordering fast food for delivery can be expensive.
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A delivery driver checks his phone near a trunk full of shopping bags.
A delivery driver in Arkansas says she's noticed that customers in higher-income neighborhoods tend to tip less than those in lower-income apartments.
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A shopper wearing a baseball cap loads several cases of bottled water onto an orange flat-bed cart at a Costco store.
Shoppers for Instacart, Walmart Spark, and other gig delivery services say batching orders weighs down their earnings.
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A recent Youtube video shows delivery workers waiting in the parking lot of an Arizona Walmart with perishable foods sitting in the sun.
A recent YouTube video appears to show delivery workers waiting in the parking lot of an Arizona Walmart with perishable foods sitting in the sun.
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A customer in the parking lot of a Walmart store
While tip baiting happens on other apps, six contractors who make deliveries for Spark said the problem was particularly bad on Walmart's delivery service.
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A Walmart cart in a parking lot
Walmart is rolling out an AI-aided replenishment tool for InHome deliveries.
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DoorDash driver on motor bike
Gig delivery companies, including Instacart and DoorDash, say they aren't planning any changes in response to a new rule from the Department of Labor.
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A customer pushes a Caper smart shopping cart filled with groceries. A screen, displaying an ad for Annie's mac and cheese, is seen just above the handle, and there's a payment terminal on the left side of the cart.
Instacart is launching ads on its Caper smart shopping carts.
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A man delivers a Walmart bag of groceries to a woman at her front door.
Spark, Walmart's gig-worker powered delivery service, faced scrutiny from workers in 2023.