Delta CEO says IT outage cost the airline $500 million, and it has 'no choice' but to seek damages from CrowdStrike

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Ed Bastian
Delta Air Lines boss Ed Bastian said the airline would be seeking damages for the costs incurred from the IT outage.

Clodagh Kilcoyne/Reuters

Fainting, heart attacks, and death. How pilots handle medical emergencies in midair.

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Former pilots say that medical emergencies are expected.

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Delta just issued a warning shot to CrowdStrike about the money it wants to help cover some losses from the huge outage

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Delta Air Lines Boeing 767-300(WL) at Brussels Airport
Delta Air Lines has hired lawyers to seek damages from Crowdstrike.

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Parents say Delta stranded their kids while they were flying alone

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A passenger waits as Delta Air Lines delays and cancellations snarled travel.
A passenger waits as Delta Air Lines delays and cancellations snarled travel.

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The best Delta customers can hope for is a simple refund

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passengers stranded at an airport due to Delta delays
Delta had more severe delays due to CrowdStrike's botched update compared to other airlines.

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Delta has to manually reset each computer system affected by the mass IT outage

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Delta Air Lines Boeing 767-300(WL) at Brussels Airport
Delta Air Lines has canceled hundreds of flights four days after the technology issues caused by a flawed update issued by CrowdStrike.

Nicolas Economou/NurPhoto via Getty Images

Delta was the hardest-hit US airline during the mass IT outage, and 3 days later, it's still suffering

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Delta Air Lines Airbus A330 aircraft as seen during take off and flying phase, passing in front of the air traffic control tower while the plane is departing from Amsterdam Schiphol International Airport AMS towards Atlanta ATL in the United States of America as flight DL75 in the blue sky
Three days after the mass IT outage, Delta Air Lines has struggled to restore its operations, continuing to cancel hundreds of flights.

This time-lapse map shows US air traffic slowing to a near-standstill after the massive IT outage

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IT issues forced major flight cancellations and delays across the US and the world.

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Delta removes employee from social media position and changes dress code after X post calling Palestinian flag terrifying

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Delta Air Lines planes seen at John F. Kennedy International Airport.
Delta Air Lines planes.

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These are the best airlines in the world to fly in business class, according to travelers — see the full list

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Qatar Airways A380 bar.
The bar on a Qatar Airways A380.

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