Diners love the control tipping gives them over servers

Tech Insider
wait staff tip jar

Nikola Stojadinovic/Getty Images

I tried Sweetgreen's new meals, and the chicken dinners blow the chain's salads out of the water

Tech Insider
Sweetgreen is adding two new meals to its protein-forward plates menu.
Sweetgreen is adding two new meals to its protein-forward plates menu.

Nancy Luna/Insider

Residents of a New Mexico ski town oppose a planned new Starbucks. The construction site has caught fire twice.

Tech Insider
Caramel Apple Spice
Starbucks' Grande Caramel Apple Spice.

Melissa Wells/Insider

How marketers are using AI to make the customer-service experience faster, more targeted, and more reliable

Tech Insider
.insider-raw-embed + p { display: none; } // put series title here const seriesTitle = "Revolutionizing Customer Experience with AI"; // put sponsor text here const text = "Presented by"; // put the viking id for the image here const sponsorLogoID = "64e4af22b698ac0019def9f5"; // put alt text for logo here const altText = "NICE logo"; // hub page or category page url for series const hubOrCatURL

These 53 college towns 'eat the most Chipotle' — and the chain will reward them by staying open until midnight on Halloween

Tech Insider
Chipotle is expanding its late-night hours on Halloween at select college towns.
Chipotle is expanding its late-night hours on Halloween at select college towns.

Chipotle

Chick-fil-A to shell out $4.4 million in cash and gift cards after customers accused it of inflating delivery prices, report says

Tech Insider
Chick-fil-A delivery order
Chick-fil-A reportedly has settled a lawsuit that alleges the chain inflated delivery prices during the pandemic while promising low delivery fees.

Nancy Luna/Insider

TikTokers are hacking Starbucks' app to get cheap drinks

Tech Insider
TikTokers are hacking Starbucks' app to get cheap iced drinks
These two TikTokers are among many hacking Starbucks' app to get cheap beverages.

TikTok screenshots

A McDonald's manager sexually harassed a 17-year-old worker until she was 'forced' to resign, a federal agency says

Tech Insider
A McDonald's sign.
The McDonald's sign.

Associated Press

Taco Bell throws shade at McDonald's with debut of 'premium' nuggets. 'This is real chicken.'

Tech Insider
Taco Bell is testing Chicken Nuggets
Taco Bell is testing Crispy Chicken Nuggets in Minneapolis starting October 12.

Nancy Luna/Insider

Rich teens can't get enough of Chick-fil-A, Starbucks, and Chipotle

Tech Insider
a Chick-fil-A meal is displayed at a Chick-fil-A restaurant on June 01, 2023 in Novato, California.
null

Justin Sullivan/Getty Images

Subscribe to fast-food