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Back in the 1980s, FedEx had a great tagline: “When it absolutely, positively has to be there overnight.” Well, in situations like ground conflicts and disaster scenarios, that’s not good enough.

A customer is using TikTok to force Shein and FedEx to explain how they allowed a glass vial of human blood and a can of Goya beans to be inserted into her online order.

Google’s testing a new feature called “Talk to a Live Representative” that will contact businesses for you, navigate their phone trees, wait on hold, and then call you when a real human being is ready to chat. It could solve one of the more frustrating parts of dealing with corporations, and it brings us one step…
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