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A sales associate processes the purchase of a hard drive at a Best Buy store after doors opened at 5 a.m. on Black Friday, Nov. 26, 2021, in Lone Tree, Colo.
A sales associate processes a purchase at a Best Buy store in Colorado. Retailers say adequate staffing is one way to fight retail theft.
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Lowe's employee
Earlier this year, Ellison said Lowe's spending on employee compensation had increased by $3 billion since 2018, and would grow by another $1 billion over the next three years.
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A man walks past shelves of items locked behind a case in a grocery store.
The National Retail Federation estimates shrink topped $94 billion in 2021, which would put this year's figure well north of $100 billion if the rate remains the same or increases.
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Lowe's
A shift in consumer spending is challenging retailers that sell discretionary merchandise like apparel and home goods.