High-skilled customer service workers given an AI assistant saw 'close to 0' boost in their productivity

Tech Insider : Economy
Stock photo of workers in an office.
A recent study found that highly skilled customer service workers didn't see palpable productivity gains from having an AI-assistant at work.

Hero Images Inc./Getty.

AI will cause real damage when it falls into the wrong hands, according to Microsoft's chief economist

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Microsoft headquarters
Microsoft's chief economist believes AI could cause a lot of damage.

Stephen Brashear

These robot dogs can't bark — but they can speak in full sentences thanks to ChatGPT

Tech Insider
A yellow quadrapedal robot with a mechanical arm attached to its back stands on a stage in front of a purple backdriop that says
A "Spot" robot dog made by Boston Dynamics.

Sam Barnes/Sportsfile for Collision via Getty Images

Amazon Labor Union's vice president faces criminal charges over allegations he choked his girlfriend

Tech Insider
Amazon Labor Union vice president Derrick Palmer stands at a bus stop in front of a Staten Island Amazon warehouse he helped unionize. He is wearing a black t-shirt and blue basketball shorts. Stickers supporting the ALU are on the bus stop.
Amazon Labor Union vice president Derrick Palmer stands at a bus stop in front of the Amazon warehouse he helped unionize in 2022.

Erika Martinez/Insider

iPhone 14 Pro Max vs. Google Pixel 7 Pro: Which premium phone should you buy?

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A billionaire bought Jeffrey Epstein's 2 private islands in the Caribbean for $60 million — less than half the initial asking price

Tech Insider
side-by-side image of Jeffrey Epstein and one of his two private islands in the Caribbean, Little.
Two private islands in the Caribbean, called Little St. James and Great St. James, that once belonged to Jeffrey Epstein first hit the market last March with an asking price of $125 million.

Rick Friedman Photography/Corbis via Getty Images; REUTERS/Marco Bello

Shake Shack is rolling out new plant-based menu items made using AI, including dairy-free shakes and veggie burgers

Tech Insider
shake shack veggie burger with non-dairy shake and ice cream
Shake Shack is rolling out new menu items made using AI.

Courtesy of Shake Shack

Why you should think twice before splurging on all-wheel drive in your new electric car

Tech Insider
Ford Mustang Mach-E driving
All-wheel-drive in an EV means better performance but less range.

Ford

The 10 best Apple Watch Ultra bands in 2023

Tech Insider

The Apple Watch Ultra is Apple's rugged alternative to the Series 8, so it's only natural that it deserves a premium and durable watch strap to go along with it. And while users can choose between one of three different bands when purchasing an Ultra, there are plenty of other quality options available that help expand its robust utility.

Apple and Google team up to curb stalking and unwanted tracking enabled by AirTags and other Bluetooth devices

Tech Insider
A pair of Apple AirTags and some keys on the ground.
Apple and Google announced a new proposal to stop unwanted tracking with Apple AirTags and other Bluetooth devices.

Melina Mara/The Washington Post via Getty Images

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