Tech Insider : Travel
American Airlines has added guaranteed free family seating into its customer service plan, meaning the DoT can take enforcement action if it does not upholds its commitment.
American Airlines has added guaranteed free family seating into its customer service plan, meaning the Department of Transportation can take enforcement action if the airline doesn't follow through.
Tech Insider : Economy, Politics, Travel
aerial view of a plane with the top rolled open like a sardine tin to reveal a crowd of people inside
Shortsighted decisions that prioritized efficiency and price cuts over quality and comfort have made air travel and airline customer service a total mess.

It all started with one dumb law

Tech Insider : Travel
A Delta plane aborted a takeoff at JFK Friday night.
The FAA is creating a safety review committee to assess airline safety after recent near-disasters in New York, Austin, and Hawaii.
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American Airlines jet at LaGuardia
American Airlines crew involved in near-miss 'refused' recorded interviews with the federal safety board.
Tech Insider : Travel
United Airlines Boeing 787.
A United Boeing 787, like the one pictured, clipped the wing of a United Boeing 757 at Newark Liberty International Airport on Friday, February 2.
Tech Insider : Travel
Emirates Boeing 777-300ER airplane
An Emirates jet flew almost halfway to New Zealand from Dubai before being forced to turn back.