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Self-Checkout

How Walmart, Kroger, and other major retailers are ramping up self-checkout tech to combat theft

Thu, 11/23/2023 - 05:42

A couple at a self-checkout kiosk — Self-checkout doesn't have to be so hard.
AP Images

Retail, Tech Insider, Retail, Self-Checkout, Anti-theft, Shoplifting, retail-crime

Target might limit you to just 10 items at self-checkout registers

Wed, 11/22/2023 - 12:39

Customers check out at a Target store in North Miami Beach, Fla. — Target is testing a 10-item limit on self-checkout at some stores.
Wilfredo Lee/AP

Retail, Target, checkout, Self-Checkout, Stores, Shopping, big-box

A UK supermarket chain is firing its self-checkout stations and bringing back real people as cashiers

Sun, 11/12/2023 - 16:25

A self-checkout station at Walmart — Retailers are revising their self-checkout strategies.
Dominick Reuter/Insider

Retail, Self-Checkout, Retail, Grocery, AI, cashiers, Costco

I tried Walmart's self-checkout to see if it was as frustrating as some shoppers say. Here's what I found.

Wed, 11/01/2023 - 05:53

Dominick Reuter in front of a Walmart store. — I tried unsuccessfully to make Walmart's self-checkout kiosk mad at me.
Dominick Reuter/Insider

Retail, walmart, Self-Checkout, Shopping, retail-theft

Walmart managers are going to extreme lengths to get customers to complete the retailer's checkout survey. It's confusing shoppers and workers.

Mon, 10/30/2023 - 05:34

A screen at a Walmart self-checkout kiosk displays a survey asking the user — The checkout survey at Walmart.
Dominick Reuter/Insider

Retail, walmart, Shopping, Stores, Workers, Retail, Self-Checkout

Walmart shoppers say they are fed up with the store's self-checkout system

Mon, 10/23/2023 - 13:10

Customers check out at a Walmart store. — Walmart began rolling out a missed-scan feature for its self-checkout lanes starting in 2019.
Jeffrey Greenberg/Universal Images Group via Getty Images

Retail, News, walmart, Self-Checkout, customer-experience, retail-theft, loss-prevention

Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech

Fri, 10/13/2023 - 05:11

Collage featuring Walmart employees, and a dome security surveillance system — If the missed-scan detection technology detects a problem a light above the machine illuminates, and it sends a text notification to a handheld device for employees assigned to the area.
Getty Images; Shutterstock; Alyssa Powell/Insider

Retail, Tech Insider, walmart, Self-Checkout, Retail

Retailers appear to be facing a self-checkout reckoning

Thu, 10/05/2023 - 15:08

Customers check out at a Walmart store. — A Doral, Florida, Walmart store with an associate helping out with self-checkout.
Jeffrey Greenberg/Universal Images Group via Getty Images

Retail, Tech Insider, walmart, Costco, Target, Self-Checkout, kroger

Walmart is stripping some stores of self-checkout lanes and bringing back cashiers

Thu, 09/28/2023 - 13:19

A customer at a Walmart checkout line — At least three New Mexico stores will have staffed checkout lanes, and no self-checkout kiosks.
Jeffrey Greenberg/Universal Images Group via Getty Images

Retail, walmart, Self-Checkout, new-mexico, Albuquerque, cashiers

Self checkout could be making Americans lonelier

Tue, 08/29/2023 - 14:58

People wearing coats and other cold-weather clothing scan and pay for groceries at a supermarket in New York City. Lighted signs that read — Self-checkout stations are one example of technology making Americans lonelier.
Andrew Kelly/Reuters

Retail, Grocery, Self-Checkout, Retail, Shopping, Stores, Food

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