softbank | iCloud.Info

View CEO Rao Mulpuri, who saw the glassmaker go from investor darling to declaring bankruptcy, has resigned

Fri, 08/30/2024 - 11:47

Tech Insider

GIF of Rao Mulpuri shattering with numbers behind him — View CEO Rao Mulpuri.
Ethan Miller/Getty Images; Rebecca Zisser/Insider

finance, Tech, Startups, softbank, view-inc, Bankruptcy, cantor-fitzgerald

Call Centers Introduce ‘Emotion Canceling’ AI as a ‘Mental Shield’ for Workers

Thu, 06/20/2024 - 11:40

Gizmodo

Call center employees have notoriously unpleasant jobs. They field questions from disgruntled customers all day long and can only respond with corporate-mandated jargon. Many expect AI will one day replace these customer service jobs, but for now, several corporations are using AI to address the incredible emotional…

business finance, Artificial Intelligence, vodafone, softbank group, keiretsu, labor, softbank

WeWork Founder Adam Neumann Abandons Bid to Regain Control of the Company

Tue, 05/28/2024 - 14:33

Gizmodo

Adam Neumann is going to end his effort to buy WeWork.

Adam Neumann, WeWork, Wall Street Journal, business finance, vodafone, tout, softbank group

Your angry complaints to call centers may soon be soothed by AI

Thu, 05/16/2024 - 07:56

Tech Insider

Call center worker — SoftBank plans to use AI to make angry customer calls sound gentler.
Maskot/ Getty Images

AI, Careers, trending-uk, AI, softbank, call-centers

Early Reviewers of Humane AI Pin Aren’t Impressed

Mon, 04/15/2024 - 09:13

Gizmodo

With the long-hyped Humane AI Pin finally hitting the streets Thursday, those gripping their hands until their knuckles turn white in anticipation since its