I make 6 figures as an 'undercover guest' who helps resorts with bad reviews improve their game. Here's what I look for and how I stay incognito.

Tech Insider : Travel
headshot of Stephanie Leger
Stephanie Leger.

Courtesy of Stephanie Leger

Hotel chief apologizes for only changing the water in a spa bath twice a year instead of once a week, report says

Tech Insider
Pool spa couple
A Japanese hotel owner (not pictured) reportedly apologized during a press conference.

Getty Images

US passport applications are backlogged again — with wait times as high as 11 weeks — just in time for Spring break

Tech Insider : Travel
A traveler carries his passport and declaration as he goes through U.S. Customs and Border Protection.
A traveler carries his passport and declaration as he goes through U.S. Customs and Border Protection.

Liz Hafalia/The San Francisco Chronicle via Getty Images

I work in party hostels all over the world. Here are the 7 things I wish travelers would stop doing.

Tech Insider : Travel
girl takes a selfie on a boat with a group of people
Taylor Futch, in the foreground.

Courtesy of Taylor Futch

Travelers say hotel resort fees have gotten completely out of control. Now Biden wants to get rid of them.

Tech Insider : Politics, Travel
Collage of Man scratching head and looking at a long receipt, behind him is an Illuminated hotel sign

Getty Images; Alyssa Powell/Insider

Hotels in St Petersburg told to offer noodle stations as part of Russia's plan to lure more Chinese tourists

Tech Insider : Travel
Chinese tourists wearing masks take pictures of the State Hermitage Museum in St Petersburg, Russia
Chinese tourists at the Hermitage Museum in St Petersburg.

Sergei Mikhailichenko/Getty Images

See before and after photos of an old hotel being transformed into an example of Hilton's new brand for budget travelers

Tech Insider : Travel
The before and after of Spark by Hilton
The before and after of Spark by Hilton hotel.

Hilton

Nobu is rapidly expanding its hotel business with 5 new locations this year — see its latest property starting at $430 a night

Tech Insider : Travel
Outdoor patio at Nobu Hotel Marrakech
Nobu Hotel Marrakech.

Nobu Hotels

I toured Singapore's famous Marina Bay Sands resort, which has the world's longest rooftop pool and luxury suites that can go for $17,000 per night

Tech Insider : Travel
Marina Bay Sands in Singapore.
Marina Bay Sands in Singapore.

Taylor Rains/Insider

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