Tech Insider
United Airlines plane
Pilots don't want to be promoted to captains anymore, and it's becoming a huge problem for airlines.
Tech Insider : Economy, Politics, Travel
aerial view of a plane with the top rolled open like a sardine tin to reveal a crowd of people inside
Shortsighted decisions that prioritized efficiency and price cuts over quality and comfort have made air travel and airline customer service a total mess.

It all started with one dumb law