PagerDuty CEO Jennifer Tejada, the author of the worst tech layoff email in recent months, wants you to know that she’s sorry. She refused to use the word “layoffs” and quoted Martin Luther King Jr., perhaps not right thing to do when laying off 7% of your employees.
When Google told 12,000 employees they were out of a job last week, there were a lot of feels, understandably. Some workers were confused about why they had been laid off. Others were frustrated.