Best Buy has trained more than 30K employees to help sell new AI-enabled computers in hopes of ending a sales slump

Tech Insider
A Best Buy Geek Squad agent assists a customer.
In a retooling of the Geek Squad from support into sales, agents will handle training sessions and showcases in hundreds of Best Buy stores across the US.

Best Buy

We blind-tested AirPod dupes. Here are the ones we liked

Tech Insider : Technology

AirPod competitors are pouring into the wireless earbud industry, challenging Apple’s seat on the throne. We tried out cheaper AirPod dupes to see how they stack up against the real thing.

Best Buy just laid off a bunch of Geek Squad workers

Tech Insider
People walk into a Best Buy store in a Brooklyn mall on August 29, 2023 in New York City.
Best Buy CEO Corie Barry hinted at cuts in February, citing inflationary pressure and investments in other aspects of the business.

Spencer Platt/Getty Images

Macy's and Best Buy are banking on small-format stores to lower costs and boost consumer convenience amid an ever-shifting retail landscape

Tech Insider : Economy
Macy's

AP Photo/Mark Lennihan, File

Even Best Buy's CEO thinks laptops haven't seen enough innovation recently to convince you to replace your aging one yet

Tech Insider
A man shops at a Best Buy store.
Best Buy's sluggish sales in recent years stems in part from the fact that a lot of people bought electronics during the pandemic, and don't need to buy new ones each year.

Octavio Jones/Getty Images

Buying an Apple Watch has never been more confusing. Here's where they're available.

Tech Insider
Apple Watch Series 9 and Apple Watch Ultra 2
Apple is bringing back its two newest smart watches after securing a pause on the ITC's import ban.

Michael M. Santiago/Getty Images

Apple isn't selling its banned Apple Watch models in the US — but you can still find them at other retailers

Tech Insider
An orange Apple Watch Ultra 2 on a charging mat.
The Apple Watch Series 9 and Ultra 2 are still available at third-party retailers even if Apple isn't selling them.

Michael M. Santiago/Getty Images

The latest nail in DVDs' coffin is here

Tech Insider
A shelf of DVDs at Best Buy
This holiday season could be your last chance to stock up on DVDs at Best Buy.

Justin Sullivan/Getty Images

Splurging on Taylor Swift tickets and a 'funflation' economy is hitting Best Buy's sales, says its CEO

Tech Insider : Economy
Taylor Swift performing at the Eras Tour and a Best Buy outlet.
Taylor Swift performing at the Eras Tour and a Best Buy outlet.

Shanna Madison/Chicago Tribune and Spencer Platt via Getty Images

Costco, Lowe's, Best Buy, and Tractor Supply are winning the battle against retail theft in a strikingly similar way

Tech Insider
A sales associate processes the purchase of a hard drive at a Best Buy store after doors opened at 5 a.m. on Black Friday, Nov. 26, 2021, in Lone Tree, Colo.
A sales associate processes a purchase at a Best Buy store in Colorado. Retailers say adequate staffing is one way to fight retail theft.
Subscribe to best-buy