Zara's website is a confounding headache — but it's also the secret to its success

Tech Insider : Style
A screenshot of zara.com
Zara's website has been hated for years, but it's bolstering the chain's luxury-adjacent image.

Zara.com; Rebecca Zisser/BI

The one place IRL still matters: luxury shopping

Tech Insider
Store clerk handing over a luxury golden shopping bag to a shopper
E-commerce has eaten everything ... except ultra-luxe.

Getty Images; Alyssa Powell/BI

A Chinese criminal ring has stolen $50 million by franchising thousands of fake online shops, experts say

Tech Insider
One Chinese crime group, dubbed
A Chinese criminal organization, dubbed "BogusBazaar," appears to be behind thousands of fake online shops targeting Americans.

Getty Images

Gen Zers say they're hooked on fast fashion, but regret their Shein hauls when the 'high' wears off

Tech Insider : Economy
Young woman opening a parcel
The "high" Gen Zers experience from Shein hauls doesn't last long (stock photo).

xijian/Getty Images

I love Facebook Marketplace. But can Mark Zuckerberg please fix this one thing?

Tech Insider
Mark Zuckerberg messaging on an iPhone:
Mark Zuckerberg's Facebook Marketplace is one of Facebook's best features. But this standardized message is getting on sellers' nerves.

Drew Angerer/Getty Images; Jenny Chang-Rodriguez/BI

I spent 10 minutes shopping for a mattress topper online, and it dispelled all notions of online privacy I ever held

Tech Insider
AI is tracking whatever we are seeing online through our devices.

Jonathan Knowles/Getty Images, Shutter2U/Getty Images, Peter Dazeley/Getty Images, Abanti Chowdhury/BI

Is your mom a 'Temu victim?'

Tech Insider
A woman dressed in orange in an ad for Temu
Temu's ad during the Super Bowl. The online shopping app's most loyal customers aren't the young people in this ad: They're older.

Temu

French post offices are trialling changing rooms to let people try on their online purchases

Tech Insider
A woman stands near a retry booth set up in a La Poste French post office to allow people to try on clothes purchased on the internet in Paris, on January 10, 2024.

How to sell on TikTok Shop

Tech Insider
Two girls taking a selfie with a phone in front of them. The phone covers their faces, but their image can be seen on the phone screen.
TikTokers.

Lauren Mabra

Wayfair CEO tells employees the company is profitable once again — but to expect long hours and 'blending work and life'

Tech Insider
Niraj Shah, co-founder of Wayfair
Wayfair's CEO celebrated the company's return to profitability in an email obtained by Business Insider, but told employees he expected them to be frugal and be open to working long hours.

Scott Olson / Getty Images

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