Apple refund process: How to request money back for unauthorized or accidental purchases

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A boy holds an iPhone horizontally
Need a refund from Apple for an unauthorized purchase by your child? Fear not and find out more below.

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The Apple logo: Inside the design of the iconic corporate symbol

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A large white Apple logo is illuminated above people sitting at wooden tables inside an Apple store
The iconic Apple logo is emblazoned on each of the company's products and stores.

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Apple warranty: Check whether your device has coverage and what each plan offers

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A smashed iPhone is pictured next to two intact iPhones
Check if you're covered under Apple's warranty before you buy a new iPhone to replace a broken one.

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Apple jobs: Career opportunities are available for employees from 'all walks of life'

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An Apple Genius speaks with a customer

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Apple Wallet features go beyond payments. How to ditch your credit card and use the digital transaction organizer.

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App Store and Apple Wallet icons are seen on a phone screen
Apple Wallet can store your credit or debit cards, boarding passes, concert tickets, and more.

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Apple education discounts and programs for students and educators

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A teacher does paperwork at her desk in her classroom with her MacBook Air in front of her.
Apple offers educators and students in grades K-12 and beyond a modest discount on its products.

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Genius Bar: What Apple's help desk is for, how to make an appointment, and how to get a job there

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Apple customers sit on stools around a wooden table, waiting for their Genius Bar appointments.
Having an appointment for Apple's Genius Bar is key, though you still may have to wait.

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Apple podcasts: A guide for listeners and creators

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Apple podcasts screen with a

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Apple serial number lookup: How to identify your device

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iPhone screenshot with Serial Number circled in pink with an arrow pointing to it
You may need to locate your serial number to check your iPhone's warranty or get help from an Apple Genius.

Abigail Abesamis Demarest

You may well go your entire life not needing to know the serial number of your computer, phone, or other device.

How to use iForgot for Apple ID recovery

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Apple Support's advertisement of Apple ID reset feature. An iPhone is shown with the
Recovering your Apple ID is simple with iForgot.

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