Amazon Fresh grocery delivery gets less exclusive: Non-Prime members can now order from some stores

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Amazon Fresh grocery delivery
Amazon is looking to allow non-members across the US to order from Fresh by the end of 2023.

Brendan McDermid/Reuters

Instacart just slashed pay for delivery drivers — from a minimum of $7 per order to $4. Now they're more reliant on your tips.

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A woman wears sunglasses and a face mask while loading plastic bags full of groceries into the trunk of a car.
Instacart cut the minimum base pay that its gig-worker delivery drivers are paid, and many say the lower pay is making it harder to earn money on the app.

Reuters

See Chick-fil-A's wild new restaurant design with a drive-thru that runs through the middle of the building

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Chick-fil-A four-lane restaurant
Chick-fil-A is debuting an elevated store design next year in Atlanta. The restaurant has four drive-thru lanes.

Chick-fil-A

Delivery drivers are shaming customers for their tips. DoorDash says it's looking into the latest TikTok video calling out the trend.

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A DoorDash delivery person riding a bike
Many people say tipping culture is "out of control."

Carlo Allegri/Reuters

Some DoorDash workers are demanding higher tips before delivery — and customers are freaking out

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A DoorDash delivery person riding a bike
Some DoorDash workers are asking customers for extra tips after they've already agreed to pick up an order.

Carlo Allegri/Reuters

You'll soon be able to see which restaurants jack up their prices on DoorDash

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A DoorDash delivery person riding a bike
DoorDash is giving restaurants lower placement in its app if their prices for menu items are higher on the app than they are in-store.

Carlo Allegri/Reuters

Chipotle just revealed a top reason customers demand refunds — and has a plan to prevent them

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People walk past a Chipotle restaurant in NYC.
Chipotle is cutting down on refund requests by using improved location technology on its app. It lets customers know when they're heading to the wrong location to pick up their order, CEO Brian Niccol said Tuesday.

Andrew Renneisen/Getty Images

The secret to faster delivery is clear: overhauling the street address as we know it

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A FedEx delivery man talks to a doorman in a fancy New York City Apartment building with a gold door.
Tech companies aim to end delivery driver confusion by creating new addresses that show drivers exactly where to go within massive apartment complexes and beyond.

REUTERS/Brendan McDermid

A day in the life of a delivery driver in NYC working 10-hour shifts and covering 100+ miles

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A delivery worker rides a cargo bike with a trailer that says
Bikers at MetroSpeedy make $15 per hour plus tips, while drivers who provide their own vehicles make $20-25.

MetroSpeedy

Here's why your Target deliveries are about to get faster

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Target workers load shipments onto a truck

Target

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