4 tips for small businesses to get more customer reviews — and what to do with the feedback

Tech Insider
Photo of the three cofounders of Platterful, with Caroline Elston in the center. The three are around a table with a charcuterie board and are holding glasses.
Caroline Elston, a cofounder of Platterful, with her cofounders.

Platterful

How do AI chatbots like ChatGPT work? Here's a quick explainer.

Tech Insider
Stockphoto of a chatbot interface
AI-driven chatbots make calculations and draw on extensive training, some provided by humans.

Laurence Dutton/Getty.

Phoenix plans to build gas plants to help power new data centers

Tech Insider
Phoenix Arizona downtown cityscape aerial shot of the skyline
To keep up with demand, a Phoenix utility under a recently approved plan could add some two gigawatts of new natural-gas plants by 2035.

dszc/Getty Images

5 tips for small businesses that want to try SMS marketing, from a founder who saw her profits double

Tech Insider
Photo of Ashley Vasquez outside wearing a black shirt, with her dog.
Ashley Vasquez, a cofounder of TBD Coffee Co.

Zachary Dripps

Onboarding is crucial for small-business employee retention and satisfaction — here are 3 ways to support hires from day one

Tech Insider
Headshots of Amanda Webster in a black collared shirt and Jen L'Estrange in a light pink button-down shirt
Amanda Webster, the CEO of Fund&Grow, and Jen L'Estrange, the founder and managing director at Red Clover.

Liana Ricci and Red Clover

3D-weaving tech that uses body-scan data from shoppers could mean a better fit, fewer returns, and a zero-waste future for fashion

Tech Insider : Technology
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3 tips for creating branded merch your customers will love, from small-business owners and marketing experts who have used it to build vibrant brand communities

Tech Insider
Headshot of Danielle Reid who wearing a black top and pearl necklace, in front of a gray computer.
Danielle Reid, a marketing consultant.

Britney Kelsey

Build IT explores digital transformations that are developing information technology across industries

Tech Insider : Technology
Build IT series: An office located on a dynamic and transforming framework, featuring a Tetris-inspired design with shifting shapes in the platform to convey the sense of a constantly evolving digital and technology-driven work environment

Glenn Harvey for Insider

3D-printed vegan salmon hits the European market

Tech Insider
A collage compares Revo Foods' 3D printed vegan salmon with a Wild Pacific king salmon fillet.
Top image: Revo Foods' 3D printed vegan salmon. Bottom image: A Wild Pacific king salmon fillet.

Thomas Barwick/Getty

'The greatest advertising you can get': Small-business founders explain how to build and grow your company with referrals

Tech Insider
Headshot of Michael Nova, left, wearing a black suit and black tie and a headshot of Kirby Wilkerson, right, wearing a white top and blazer in front of green plants.
Michael Nova, the CEO of Nova Custom Printing, and Kirby Wilkerson, the founder of The Impact Kind.

Kevin Frest @FrestStudio and Kirby Wilkerson

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