Starbucks' new CEO wants you to get a brewed coffee in 'less than 30 seconds'

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Starbucks CEO Brian Niccol
"My hope is we can get you a brewed cup of coffee in less than 30 seconds," CEO Brian Niccol said.

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I taste-tested 5 coffee chains' hot chocolate, and the best was rich and creamy without being too sweet

Tech Insider : Business, Style
A Starbucks cup being held by a woman wearing nail polish on a sunny day.
Starbucks' hot chocolate had the most depth of flavor of any I tasted.

Katherine Tangalakis-Lippert

Ransomware attack leaves Starbucks using pens and paper to track employee hours

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A Starbucks barista handing off a reusable cup drink
Starbucks' payment and scheduling system has been hit with a ransomware attack, causing disruptions in employee pay, Business Insider has learned.

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Former Starbucks CEO Howard Schultz says Brian Niccol's back-to-basics plan will fix slumping sales at the coffee giant

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Headshots of Starbucks CEO Brian Niccol (left) and former Starbucks CEO Howard Schultz
In an interview with Fortune, Howard Schultz (right) said there's no chance he'll return to his role as CEO of Starbucks. Instead, he emphasized faith in his successor, Brian Niccol (left).

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Starbucks' sliding sales show its new CEO has his work cut out for him

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Starbucks logo on store window.
Starbucks released its fourth-quarter earnings early on Tuesday.

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Former Starbucks employees reveal what they really think of 9 popular drink orders

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Starbucks cold brew with foam on top on a wooden table
Some Starbucks employees think drinks like the vanilla sweet-cream cold brew are worth the money.

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Don't expect as many Starbucks deals this year under its new CEO

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Customers order at a Starbucks in Manhattan Beach, California, on July 19, 2024.
Former Starbucks CEO Laxman Narasimhan was big on promos. His successor, Brian Niccol, is less so.

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Sorry fast food fans — your burger is only going to get more expensive

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A woman eating a veggie burger.
Beef prices are rising due to a historic drought and herd liquidation.

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Starbucks store workers want their new CEO to take action on these 4 issues

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Customers walk past and out of a Starbucks store in New York City as the company's green-and-white siren logo hangs in the window.
Brian Niccol became the CEO of Starbucks last month.

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Starbucks' new CEO wants people to hang out in stores, but some workers say his plan has a big problem

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A sign that reads
Starbucks store employees say the chain's online ordering system is holding them back from serving in-store customers.

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