Williams-Sonoma says rivals who lean into discounts are training shoppers to 'wait for that promotion'

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Shoppers in Williams-Sonoma.
Williams-Sonoma has been offering fewer discounts because they can lead customers to delay purchases, the company's CEO said.

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Williams-Sonoma to pay $3.1 million after FTC sued it, saying it falsely labeled products as 'Made in USA'

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Williams-Sonoma sign.
The FTC has ordered Williams-Sonoma to pay more than $3 million.

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I visited Williams Sonoma and got a glimpse at why business is booming, from its free perks to high-end kitchen tools

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Kitchen tools at Williams Sonoma.
Kitchen tools at Williams Sonoma.

Talia Lakritz/Business Insider

One unintended consequence of the unaffordable housing market: Crashing furniture sales

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buying couch sofa furniture shopping
Furniture sales have softened as the housing market grows increasingly unaffordable.

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