Spirit Airlines CEO Ted Christie is definitely not bitter about how things went down with the JetBlue Airways merger that was halted by the Justice Department before eventually being abandoned.
It would be easy to presume that airlines would spare no expense to ensure that passengers’ luggage meets them at their destination, considering how lucrative the attached fees are.
Google’s testing a new feature called “Talk to a Live Representative” that will contact businesses for you, navigate their phone trees, wait on hold, and then call you when a real human being is ready to chat. It could solve one of the more frustrating parts of dealing with corporations, and it brings us one step…