Target drive-up workers say app 'double-tapper' customers are a daily source of chaos and disruption as they try to meet tight fulfillment deadlines

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Drive-up
Drive-up "double-tappers" can set off a ripple effect that lasts long after they've driven off with their orders.

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Target employees say they are overworked and dreading the arrival of drive-up returns: 'Somebody is going to get hurt or killed doing this.'

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Drive-up lanes in a Target parking lot.
Drive-up returns are coming to Target stores starting this spring.

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Soon you'll be able to return Target purchases without getting out of your car

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Target drive up station
Starting this spring, shoppers will be able to return unopened products to select stores using the Target app and the normal drive-up routine used for picking up orders.

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