UPS

See packages delivered by boat, plane, drone, and donkey as e-commerce reaches every corner of the world

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A uniformed DHL emplyee in a yellow polo short take a package from a boat captain standing on a yellow DHL delivery barge.
A DHL manager hands a package to a courier from a boat carrying express packages in one of the canals of Amsterdam.

REUTERS/Robin van Lonkhuijsen/United Photos

UPS plans to lay off some of its controversial weekend drivers, union reps say, as delivery companies downsize for post-pandemic life

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UPS
UPS's higher-paid, unionized workforce gave it an advantage during the pandemic. Now that package volume has slowed from pandemic highs, many logistics companies are re-evaluating the size of their workforce.

Photo by Stephanie Keith/Getty Images

This package shipped from Mississippi to Michigan — via Puerto Rico. Here's why some shipments go on circuitous journeys.

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worker scanning boxes on a conveyor belt in a warehouse
Out of the roughly 59 million packages shipped every day in the US, an estimated 150,000 go astray.

Alistair Berg/Getty Images

UPS CEO addresses dangerous heat inside trucks and contentious weekend deliveries as a driver strike threatens to upend millions of deliveries

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A UPS driver keeps a towel on his head while driving along Broadway during warm weather on July 6, 2012 in New york City.
Dangerous heat inside delivery vans has been a focus for the Teamsters since a 24-year-old driver died of heat stroke in June.

Spencer Platt/Getty Images

UPS soared through the pandemic — but its biggest challenge in 25 years is still to come

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UPS CEO Carol Tomé sits in a UPS delivery van on a package route ride-along.
CEO Carol Tomé (left) has made UPS a success story throughout the pandemic — but a looming fight with the Teamsters spells a different kind of challenge.

UPS

UPS plants fake packages to catch delivery mistakes — and calls it 'salting'

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ups worker
SALTIing is supposed to be a constant effort to catch simple mistakes and bad behavior, but managers often ramp up in areas struggling with performance, according to former managers and multiple drivers.

Lucy Nicholson/File Photo/Reuters

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