FILE PHOTO: A Carrefour logo is seen on a Carrefour Hypermarket store in Merignac near Bordeaux, France, September 19, 2019. REUTERS/Regis Duvignau
Carrefour is using GenAI to create product descriptions.
  • GenAI has the potential to allow retail marketing teams to increase efficiency and drive profit. 
  • CMOs who lean on their organization's expertise and identify optimized use-cases will find the most success. 
  • Though GenAI has risks, retailers should work to overcome challenges and unlock the tool's benefits.

Whether they know it or not, retail CMOs are in a sprint race.