Klarna says its AI assistant is doing the work of 700 people after putting the brakes on hiring

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Klarna app
The fintech said its OpenAI-powered assistant had engaged in 2.3 million conversations since it went live a month ago.

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I was laid off after 25 years of working my way up in the insurance industry. It was the best thing to happen to me.

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illustration of an employee leaving the office with a box of stuff
The author was laid off after 25 years.

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Duolingo lays off workers as it leans on AI tools to carry out more tasks

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Hand holding phone with Duolingo home screen.
AI-powered tools have been shown to boost workers' productivity with certain tasks.

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