Chipotle just revealed a top reason customers demand refunds — and has a plan to prevent them

Tech Insider
People walk past a Chipotle restaurant in NYC.
Chipotle is cutting down on refund requests by using improved location technology on its app. It lets customers know when they're heading to the wrong location to pick up their order, CEO Brian Niccol said Tuesday.

Andrew Renneisen/Getty Images

McDonald's is laying off hundreds of corporate employees and letting some stay with lower benefits, reports say

Tech Insider
McDonalds
McDonald's is closing 10 field offices and reportedly laying off hundreds of employees as part of a corporate reorganization.

Joe Giddens/Getty Images

Japan's 'sushi terrorism' spree has led to 2 more arrests by the nation's police force

Tech Insider
A group of people sit at a conveyor belt sushi restaurant.
A conveyor belt sushi restaurant in Tokyo, Japan.

Education Images/Universal Images Group via Getty Images)

Starbucks' Howard Schultz was the gold standard for good bosses everywhere. Then Gen Z worked for him.

Tech Insider : Economy
Howard Schultz posing for a picture while cutting a green ribbon to open a Starbucks store in Tokyo.
Howard Schultz opening Starbucks' first store outside of North America, in Tokyo, in 1996.

AP Photo/Koji Sasahara

34 photos of the weirdest and most unique McDonald's restaurants in the world

Tech Insider
plane mcdonalds nz
This McDonald's restaurant in Taupo, New Zealand, is located inside a decommissioned plane.

EQRoy/Shutterstock

2 Florida restaurants kept staff tips to cover dine-and-dash customers and illegally charged workers for their uniforms, the DOL says

Tech Insider
paying with credit card restaurant
Two restaurants were located in St. Petersburg, Florida.

Caiaimage/Tom Merton/Getty Images

Chick-fil-A is opening a break room for New York food delivery drivers to get coffee or use the restroom between orders, addressing some of the biggest complaints about the job

Tech Insider
Chick-fil-A's break Room in NYC
Delivery workers will be able to grab a coffee, use the restroom, charge their phone, and use the WiFi.

Courtesy of Chick-fil-A

An Ohio restaurant 'forced' servers to work 60 hours a week for just $10 in wages plus tips, the Department of Labor says

Tech Insider
A waiter wearing safety gear to follow sanitary protocols against Covid-19 takes plates of food to serve to customers during a working day at Salon Tenampa on August 22, 2020 in Mexico City, Mexico
A Mexican restaurant in Ohio paid its servers just $10 a week, a DOL investigation found.

Hector Vivas/Getty Images

My family owned a Chinese takeout restaurant. Here are 9 things we wished customers knew to avoid being offensive or inconsiderate.

Tech Insider
Su-Jit Lin with a large pastry

Su-Jit Lin

A Chick-fil-A restaurant's traffic got so bad that city officials ordered it to be demolished and plan to build a new drive-thru-only location

Tech Insider
Chick-fil-A drive-thru

Photo by Tracy A. Woodward/The Washington Post via Getty Images

Subscribe to restaurant