Why is your grocery delivery taking so long? Your driver has 2 other deliveries.

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A shopper wearing a baseball cap loads several cases of bottled water onto an orange flat-bed cart at a Costco store.
Shoppers for Instacart, Walmart Spark, and other gig delivery services say batching orders weighs down their earnings.

PATRICK T. FALLON/AFP via Getty Images

A viral video appears to show Walmart Spark shoppers with perishable groceries waiting for a ride in the Arizona sun

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A recent Youtube video shows delivery workers waiting in the parking lot of an Arizona Walmart with perishable foods sitting in the sun.
A recent YouTube video appears to show delivery workers waiting in the parking lot of an Arizona Walmart with perishable foods sitting in the sun.

Uber Lyft Phoenix on YouTube

Walmart spent years growing Spark, its own gig-economy delivery service. But Walmart Spark workers say challenges became clear in 2023.

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A man delivers a Walmart bag of groceries to a woman at her front door.
Spark, Walmart's gig-worker powered delivery service, faced scrutiny from workers in 2023.

Walmart

Former Spark driver sues Walmart, claiming gig drivers should be considered employees

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Walmart Spark delivery drivers are sick of customers asking them to bring deliveries into their homes

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Walmart delivery.
Walmart Spark drivers often get asked to bring groceries inside customers' homes.

Walmart

Walmart Spark delivery drivers say they are waiting over an hour to pick up orders — it's the latest sign of trouble for the retailer's delivery business

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A Walmart cart in a parking lot
Some Walmart Spark gig workers say they wait over an hour to pick up orders.

FREDERIC J. BROWN / Getty Images

Some Walmart delivery drivers are buying their credentials online — letting anyone deliver goods to your door

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A customer at a Walmart checkout line

Jeffrey Greenberg/Universal Images Group via Getty Images

Some Walmart delivery drivers bringing groceries to customers' homes aren't who they say they are

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Anonymous Walmart Drivers Spark Illustration
Drivers on Walmart's delivery app Spark say the platform has an issue with people posing under multiple names.

Apriori1/Getty Images; Jenny Chang-Rodriguez/Insider

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