A Starbucks worker of nearly 20 years says the chain has gone from 'quirky coffee shop' to 'soulless fast food empire'

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Starbucks logo on store window
A Starbucks employee said that the company was better to work for under former CEO Howard Schultz.

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Starbucks is suffering from a mountain of mobile orders and chronic understaffing, a store employee says

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Workers at a Starbucks with a menu overhead.
Starbucks' mobile ordering system has become a challenge for store employees to manage, one told BI.

Lindsey Wasson/AP

6 of the best and 4 of the worst drinks at Starbucks, according to baristas

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A barista recommended hot drinks over iced ones.

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All the differences between Starbucks in Italy and the US

Tech Insider : Travel

From exclusive items to portion sizes, we wanted to find all the differences between Starbucks in the US and Italy. This is "Food Wars."

I asked 5 Starbucks baristas to make me their favorite off-menu drinks. I'd order them all again despite the prices.

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Author Paige Bennett holding Starbucks drink
I tried custom off-menu Starbucks drinks from baristas in California.

Paige Bennett

China is Starbucks' 2nd biggest market, but sales are slumping. Here's why.

Tech Insider : Economy, Economy
A Starbucks store is filled with customers taking a coffee break in Shanghai, China, January 26, 2023.
China is Starbucks' second-biggest market, with more than 7,000 stores.

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Starbucks' new CEO will have the use of a private jet from California to Seattle every week to meet its RTO rules

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Brian Niccol, Starbucks' new CEO, will commute between Newport Beach and Seattle.

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6 leadership lessons from Brian Niccol, the new Starbucks CEO who revived Chipotle

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Brian Niccol, CEO of Chipotle, in front of Chipotle sign
Chipotle's Brian Niccol is the new CEO of Starbucks.

Chipotle

The daily routine of Starbucks' new CEO starts with a 5:45 a.m. coffee — and it's been that way since his Chipotle days

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Brian Niccol, CEO of Chipotle.
Brian Niccol is leaving Chipotle to become the CEO of Starbucks.

Chipotle

Starbucks' new CEO is set to make up to $113 million — the average total pay for a barista is $49,000

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A barista serving a customer at Starbucks.
Brian Niccol is slated to take over as Starbucks' CEO in September.

Jeffrey Greenberg/Universal Images Group via Getty Images

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