Self-checkout is alienating shoppers, new research finds

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Customers check out at a Walmart store.
Walmart associates help customers at a self-service checkout.

Jeffrey Greenberg/Universal Images Group via Getty Images

About 60 cities and towns have restricted dollar store openings since 2018, a new report says

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A black-and-yellow Dollar General sign hangs above a store in Maryland as seen from between yellow shopping carts in the parking lot.
Dollar General and Dollar Tree have faced opposition to new stores in several dozen communities.

ERIN SCOTT/Reuters

Dollar stores are the new hot spot for beauty dupes

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The photographer holds a two-ounce jar of Watermelon Sleeping Mask, packaged in a small box, in the beauty aisle of a Dollar General store in Ohio.
Dollar General and Dollar Tree are getting attention on TikTok for their dupes of well-know beauty products.

Gloria Dawson/Business Insider

Returns are a $816 billion headache for retailers. And now they're a costly pain for shoppers, too

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Black Friday shopping at a mall.
Many retailers have added fees for returns over the last year.

Howard Schnapp/Getty Images

Family Dollar might close stores as Dollar Tree, its parent company, reviews the brand

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A man rides by a Family Dollar store in Chicago. The store has red, orange, and yellow lettering and advertisements on its exterior that read
Some Family Dollar stores could close, rebrand, or move as a result of a review of the brand by parent company Dollar Tree.

Scott Olson/Getty Images

I got stabbed while shopping for Instacart. I was shocked by how difficult it was to get support as an injured gig worker.

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Instacart gig worker with shopping cart
The Instacart shopper who recounted being stabbed isn't pictured.

Michael Loccisano / Getty Images

Target might limit you to just 10 items at self-checkout registers

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Customers check out at a Target store in North Miami Beach, Fla.
Target is testing a 10-item limit on self-checkout at some stores.

Wilfredo Lee/AP

What is retail shrink, and how does it differ from theft?

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walmart checkout
Shrink often comes up in discussions about theft and organized retail crime.

Walmart Media Relations

Walmart Black Friday crowds and chaos are a thing of the past

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Customers shop at Walmart's Black Friday event on Thursday, Nov. 26, 2015 in Rogers, Arkansas
Customers shop at Walmart's Black Friday event on Thursday, Nov. 26, 2015 in Rogers, Arkansas

Gunnar Rathbun/Invision for Walmart/AP Images

Thieves are crashing cars and construction vehicles into stores to steal ATMs, guns, and luxury handbags in a theft phenomenon known as 'ram raiding'

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A yellow crane used in a ram raid robbery sits outside a Coop grocery store in the UK as an onlooker takes a photo of the crane partially inside the store.
Thieves who "ram raid" stores often steal construction equipment for the job, as happened with a crane at this grocery store in the UK.

Joe Sene/PA Images via Getty Images

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