It's time for retailers to stop blaming theft for so many of their problems

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Target Checkout
Losses from customers stealing products at retailers were only slightly higher than those from theft by employees in 2022, according to data from the National Retail Federation.

Joe Raedle/Getty Images

It's increasingly unlikely Amazon will ever catch up to Walmart in online groceries

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Whole Foods tour
Walmart is poised to increase its share of online grocery sales over the next year, while Amazon is on track to lose ground, according to Insider Intelligence.

Mary Meisenzahl/Insider

Instacart says most of its retailers charge more through its app than in stores, confirming what gig workers and shoppers have suspected for years

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instacart shopper

Photo by Nick Otto for the Washington Post/Getty Images

Bed Bath & Beyond just removed the CEO who led its transition from Overstock.com

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Former Overstock.com CEO Jonathan Johnson speaks to reporters and a set of microphones outside of the US Supreme Court while wearing a suit in 2018.
Jonathan Johnson stepped down as Bed Bath & Beyond's CEO on Monday, just as the company transitioned from its old identity as Overstock.com.

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Dollar General hasn't investigated worker conditions despite shareholders' demands, an investor says in a new letter to company

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Shoppers wait outside a Dollar General store in Maryland. Two of the customers are talking to each other while a third pushes a yellow cart full of toilet paper, a cooler, and other purchases from the store.
Dollar General shareholders approved a proposal to investigate working conditions at the retailer's stores in May.

REUTERS/Erin Scott

Dollar Tree paid $1.75 million to settle a lawsuit from a customer who slipped on a egg

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Customers shop at a Dollar Tree store in the Austin neighborhood on August 02, 2022 in Chicago, Illinois.
Dollar stores like Dollar Tree and Dollar General have become more prevalent in recent years.

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Walmart Spark delivery drivers are sick of customers asking them to bring deliveries into their homes

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Walmart delivery.
Walmart Spark drivers often get asked to bring groceries inside customers' homes.

Walmart

Walmart managers are going to extreme lengths to get customers to complete the retailer's checkout survey. It's confusing shoppers and workers.

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A screen at a Walmart self-checkout kiosk displays a survey asking the user
The checkout survey at Walmart.

Dominick Reuter/Insider

Dollar General must pay $1 million after charging customers too much at checkout

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Two people, one wearing a pink hoodie and pink sandals, the other pushing a stroller with a toddler in it, walk on the sidewalk past a brick building and a yellow-and-black sign that reads
Dollar General has reached a settlement with the State of Ohio after the state's attorney general said that the chain overcharged customers at some stores.

Scott Olson/Getty Images

Rite Aid is planning to close about 150 locations. See if your local store is on the list.

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A Rite Aid store in Brooklyn on August 28, 2023 in New York City.
Pedestrians walk past a Rite Aid store in Brooklyn, New York. Many of the stores slated to close are in the Northeastern US.

Spencer Platt/Getty Images

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