AI was supposed to revolutionize customer service. Morgan Stanley's interns aren't buying it.

Tech Insider
Call center worker

Maskot/ Getty Images

Big Tech reform is coming from the courts, not Congress. Is that good?

Tech Insider : Politics
Alphabet CEO Sundar Pichai testifies in Congress in 2018
Google CEO Sundar Pichai has been on Capitol Hill defending Google to lawmakers — but Big Tech regulation is happening in the courts.

SAUL LOEB

Elon Musk's X has lost tons of advertisers. The platform's solution is to sue them.

Tech Insider
Elon Musk
Elon Musk, X's owner.

Anadolu via Getty Images

Prosecutors used an AI tool to send a man to prison for life. Now the person who created it is under investigation.

Tech Insider
AI Hand holding a scale.

Getty Images; Jenny Chang-Rodriguez/BI

In America, when you're charged with a crime, you're afforded the right to face your accuser. But what happens when your accuser isn't human?

Dell lays off some managers and sales staff to get 'leaner' amid a 'modernization'

Tech Insider
The blue Dell logo on a white light box hangs from a ceiling in a large hall.
Dell is making more layoffs as part of a restructuring.

NurPhoto/Getty

The internet's love affair with YouTube's biggest star is showing cracks

Tech Insider
The MrBeast Feastables launch at Sydney Opera House
Jimmy Donaldson, known as MrBeast, has recently faced backlash.

Don Arnold/Getty Images

Meta's Gen Z secret weapon is Facebook Marketplace

Tech Insider
composite image of facebook marketplace and a couple lifting a chair together
Facebook Marketplace is the feature attracting young adults to the platform.

Facebook;Eric Audras/Getty Images

Elon Musk is helping fuel the flames of far-right rioting on X. An expert says his own platform is radicalizing him.

Tech Insider : Politics
Elon Musk at The New York Times Dealbook Summit 2023
Elon Musk paid $44 billion for Twitter and renamed it X.

Slaven Vlasic/Getty Images

Uber Ads just became a $1 billion business — and it has plenty of room to grow

Tech Insider
A hand holding a phone with the Uber logo on the screen in front of an Uber sign.
Uber Ads is now a $1 billion business in terms of annual revenue run-rate.

Nathan Stirk/Getty Images

Knime is using AI to build low-code data analytics tools. Check out the pitch deck the startup used to raise $30 million in funding.

Tech Insider
Michael Berthold
Knime co-founder and CEO Michael Berthold.

KNIME

Subscribe to Tech