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Bed Bath & Beyond just removed the CEO who led its transition from Overstock.com

Mon, 11/06/2023 - 13:15

Former Overstock.com CEO Jonathan Johnson speaks to reporters and a set of microphones outside of the US Supreme Court while wearing a suit in 2018. — Jonathan Johnson stepped down as Bed Bath & Beyond's CEO on Monday, just as the company transitioned from its old identity as Overstock.com.
Alex Wong/Getty Images

Retail, bed-bath-and-beyond, Retail, Stores, Shopping, Overstock

More than 100 Walmart stores nationwide have a new look. See 5 key changes in the $500 million redesign.

Sat, 11/04/2023 - 05:02

An aerial view of Walmart's redesigned store — An aerial view of one of Walmart's recently redesigned stores.
Walmart

Retail, walmart, Shopping, redesign, digital, customer-experience

Dollar General hasn't investigated worker conditions despite shareholders' demands, an investor says in a new letter to company

Fri, 11/03/2023 - 09:00

Shoppers wait outside a Dollar General store in Maryland. Two of the customers are talking to each other while a third pushes a yellow cart full of toilet paper, a cooler, and other purchases from the store. — Dollar General shareholders approved a proposal to investigate working conditions at the retailer's stores in May.
REUTERS/Erin Scott

Retail, dollar-general, Workers, labor, shareholders, shareholder-proposals, Stores

Dollar Tree paid $1.75 million to settle a lawsuit from a customer who slipped on a egg

Thu, 11/02/2023 - 13:58

Customers shop at a Dollar Tree store in the Austin neighborhood on August 02, 2022 in Chicago, Illinois. — Dollar stores like Dollar Tree and Dollar General have become more prevalent in recent years.
Scott Olson/Getty Images

Retail, Retail, dollar-tree, dollar-store, Shopping, Stores, lawsuit

I tried Walmart's self-checkout to see if it was as frustrating as some shoppers say. Here's what I found.

Wed, 11/01/2023 - 05:53

Dominick Reuter in front of a Walmart store. — I tried unsuccessfully to make Walmart's self-checkout kiosk mad at me.
Dominick Reuter/Insider

Retail, walmart, Self-Checkout, Shopping, retail-theft

The warped financial logic fueling America’s ‘doom loop’

Tue, 10/31/2023 - 05:55

A boarded up store front with red boards representing a downward arrow — Landlords could help reverse the Retail Apocalypse by lowering rents and extending leases — but their lenders won’t let them.
Tyler Le/Insider

Real Estate, Discourse, finance, Cities, Retail, retail-real-estate, Shopping

Walmart Spark delivery drivers are sick of customers asking them to bring deliveries into their homes

Tue, 10/31/2023 - 05:48

Walmart delivery. — Walmart Spark drivers often get asked to bring groceries inside customers' homes.
Walmart

Retail, walmart, spark, gig-work, Delivery, eCommerce, Shopping

Walmart managers are going to extreme lengths to get customers to complete the retailer's checkout survey. It's confusing shoppers and workers.

Mon, 10/30/2023 - 05:34

A screen at a Walmart self-checkout kiosk displays a survey asking the user — The checkout survey at Walmart.
Dominick Reuter/Insider

Retail, walmart, Shopping, Stores, Workers, Retail, Self-Checkout

I went to Costco for the first time. Here are 12 things that surprised me.

Sun, 10/29/2023 - 05:48

Rows of bakery products and the meat section at a Costco shop — I visited Costco's store in South Croydon, London.
Grace Dean/Insider

Retail, trending-uk, Retail, Costco, Shopping, wholesalers, uk-retail

Unilever is selling Dollar Shave Club after 7 long, awkward years of trying to make it work

Thu, 10/26/2023 - 12:30

Dollar Shave Club — Unilever is selling Dollar Shave Club to private equity firm Nexus Capital Management, a shift for the brand that was once the posterchild for direct-to-consumer startups.
Dollar Shave Club

Retail, Unilever, DTC, dollar-shave-club, Shopping, razor

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