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eCommerce

Walmart Spark delivery drivers are sick of customers asking them to bring deliveries into their homes

Tue, 10/31/2023 - 05:48

Walmart delivery. — Walmart Spark drivers often get asked to bring groceries inside customers' homes.
Walmart

Retail, walmart, spark, gig-work, Delivery, eCommerce, Shopping

Lonely Instacart and DoorDash gig workers are leaning on YouTube influencers to help them feel connected

Fri, 10/20/2023 - 11:43

DoorDash drivers hope to earn more tips with the app's new post-checkout tipping feature — Contractors for DoorDash, Instacart, and other gig-work apps turn to their favorite YouTube creators for information and stories that they can relate to.
DoorDash

Retail, gig-work, Influencers, eCommerce, Delivery, Retail, youtube-influencer

eBay's first chief AI officer is building AI tools to change how people shop online, saying the AI 'paradigm shift' will happen in three phases

Tue, 10/10/2023 - 05:00

Nitzan Mekel-Bobrov is chief AI officer at eBay; Miqdad Jaffer is a director of product at Shopify — Nitzan Mekel-Bobrov (left) is eBay's chief AI officer, while Miqdad Jaffer (right) is a director of product at Shopify.
eBay; Shopify

Tech Insider, ai-100, AI, eCommerce, Shopify, ebay

Walmart Spark delivery drivers say they are waiting over an hour to pick up orders — it's the latest sign of trouble for the retailer's delivery business

Fri, 10/06/2023 - 11:32

A Walmart cart in a parking lot — Some Walmart Spark gig workers say they wait over an hour to pick up orders.
FREDERIC J. BROWN / Getty Images

Retail, walmart, spark, Delivery, eCommerce, Stores, gig-work

Instacart workers show off hundreds of dollars in free food that they keep from canceled orders. 'This is the only perk of working Instacart.'

Thu, 10/05/2023 - 15:16

Instacart gig worker with shopping cart — An Instacart shopper leaving a ShopRite after completing two orders
Michael Loccisano / Getty Images

Retail, Tech Insider, instacart, gig-work, Grocery, Supermarket, Delivery

Delivery drivers who make their living on apps like Instacart, DoorDash, and Grubhub say they're being booted with little warning or recourse

Sun, 10/01/2023 - 08:46

Photo illustration of a driver holding a deactivated phone — null
simpson33/Getty Images; Jenny Chang-Rodriguez/Insider

Retail, Tech Insider, instacart, gig-work, Delivery, Stores, eCommerce

Some Walmart delivery drivers are buying their credentials online — letting anyone deliver goods to your door

Sat, 09/30/2023 - 06:25

A customer at a Walmart checkout line — Jeffrey Greenberg/Universal Images Group via Getty Images

Retail, Retail, gig-work, spark, walmart, eCommerce, Delivery

Costco stops giving Instacart shoppers gift cards as refunds, amid claims they were being misused

Fri, 09/29/2023 - 15:30

A shopper wearing a baseball cap loads several cases of bottled water onto an orange flat-bed cart at a Costco store. — Instacart shoppers at Costco will no longer get gift cards when they return undeliverable items for a refund, Instacart said.
PATRICK T. FALLON/AFP via Getty Images

Retail, instacart, Costco, Delivery, eCommerce, gig-workers, Shopping

3 retailers weigh in on how a financial technology platform helped solve their enterprises' most pressing challenges

Wed, 09/27/2023 - 12:09

Someone checking out at a retailer using a mobile payment platform — Courtesy of Adyen

Tech Insider, studios-enterprise, studios-tech, sponsor-post, studios-custom, eCommerce, sp-adyen-23

Walmart now lets customers set up repeat purchases by subscription – just 16 years after Amazon

Mon, 09/25/2023 - 12:44

Pennsylvania Walmart store — Walmart now offers a subscription replenishment options for frequently bought items, such as paper towels.
Paul Weaver/SOPA Images/LightRocket via Getty Images

Retail, walmart, Grocery, replenishment, Shopping, eCommerce, Retail

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