I worked in a call center for Walmart Spark workers. I got reprimanded for giving drivers tips they had earned, and most calls were frustrating and scripted

Tech Insider : Economy
Walmart store front
Dominique Anderson, a support agent for Walmart's Spark delivery service, said drivers often complained about missing tips.

Scott Olson/Getty Images

Walmart says hackers took over some Spark drivers' accounts and had access to their Social Security numbers

Tech Insider
A silver-colored Hummer sits outside of a Walmart in New Jersey as customers walk along the side of the store. The white
Hackers reportedly got access to about 200 Walmart Spark accounts.

SIDDHARTH CAVALE/Reuters

Hackers are targeting Walmart Spark drivers' accounts and using them to shop for the delivery service, drivers say

Tech Insider
A customer wearing a warm hat, a scarf, and other winter clothing pushes a cart through the aisles of a Walmart store in Chicago. In the middle of the aisle sit pallets of laundry detergent and cleaning supplies, and a sign that reads
Some Walmart Spark drivers say their other people appear to be using their accounts.

Kamil Krzaczynski/Reuters

Gig workers explain how they got their accounts reactivated on Instacart and Uber Eats

Tech Insider
An Uber Eats bicyclist
Getting deactivated can bring a sudden end to gig workers' income.

Jonathan Ernst/Reuters

Instacart's CEO says that warehouses full of robots won't replace its gig workers anytime soon

Tech Insider
Fidji Simo, the CEO of Instacart, poses for a photo on a gray background.
Instacart CEO Fidji Simo spoke during the company's second-ever earnings call on Tuesday.

Instacart

Bots are some DoorDash and Walmart Spark delivery gig workers' dirty secret

Tech Insider
A DoorDash delivery driver in New York City
A DoorDash delivery worker in New York City.

Ribeiro/New York Daily News/Tribune News Service via Getty Images

Walmart offered to pay Spark drivers as little as 52 cents per order after a 'temporary' app issue

Tech Insider
A Walmart cart in a parking lot
Walmart Spark drivers say pay has declined from highs early in the pandemic.

FREDERIC J. BROWN / Getty Images

Amazon delivery worker out of a job after he's accused of trying to steal a customer's puppy

Tech Insider
Amazon van.
An Amazon delivery driver in Georgia reportedly tried to steal a customer's dog.

Dinendra Haria/SOPA Images/LightRocket via Getty Images

Gen X and boomers love Temu. I asked them why.

Tech Insider
miniature pots and pans from Temu
Tiny pots and pans from Temu, all around $1-2 each

Katie Notopoulos / Business Insider

I'm a gig worker who argued for Seattle's new minimum pay laws. Now, I'm fighting for my Instacart job.

Tech Insider : Economy
A woman wears sunglasses and a face mask while loading plastic bags full of groceries into the trunk of a car.
Instacart cut the minimum base pay that its gig-worker delivery drivers are paid, and many say the lower pay is making it harder to earn money on the app.

Reuters

Subscribe to eCommerce