Walmart spent years growing Spark, its own gig-economy delivery service. But Walmart Spark workers say challenges became clear in 2023.

Tech Insider
A man delivers a Walmart bag of groceries to a woman at her front door.
Spark, Walmart's gig-worker powered delivery service, faced scrutiny from workers in 2023.

Walmart

The golden age of working for Instacart, DoorDash, and other delivery apps is over, workers say

Tech Insider
A woman wearing sunglasses and carrying a red DoorDash-branded insulated bag walks away from an SUV with its back hatch open in a neighborhood in Palo Alto, California at the start of the COVID pandemic. A hybrid car parked in a driveway is visible in the background.
Delivery gig work isn't as lucrative as it was in 2020, gig workers told Business Insider.

Jessica Christian/The San Francisco Chronicle via Getty Images

The top 7 people in artificial-intelligence e-commerce

Tech Insider
Nitzan Mekel-Bobrov, left, is eBay's chief AI officer. Miqdad Jaffer is a director of product at Shopify
From left: Nitzan Mekel-Bobrov, eBay's chief AI officer; and Miqdad Jaffer, a director of product at Shopify.

eBay/Shopify

Target's delivery service Shipt is pausing operations in Seattle as a host of new laws are set to change the delivery space

Tech Insider
Shipt employee delivering groceries
Shipt is reportedly pausing service in Seattle.

Shipt

What is Walmart Marketplace?

Tech Insider
Walmart redesign
Walmart has redesigned its website and app to boost its e-commerce sales.

Walmart

Returns are a $816 billion headache for retailers. And now they're a costly pain for shoppers, too

Tech Insider
Black Friday shopping at a mall.
Many retailers have added fees for returns over the last year.

Howard Schnapp/Getty Images

7 Amazon retail stumbles, from grocery delivery to clothing stores

Tech Insider
A close up of a woman touching a screen in a fitting room
Until November, Amazon Style had two store locations in the US.

Amazon

Meet Shein's typical shopper: The fast-fashion retailer attracts older and more environmentally conscious consumers than you might think

Tech Insider
Chiara Verzella and Giulia Izzo pose in Shein clothes in front of a branded step and repeat.
Influencers Chiara Verzella and Giulia Izzo attend a Shein fashion show in Ibiza, Spain. Shein is valued at $66 billion, and it generated $23 billion in revenue last year.

Xavi Torrent/Getty

Amazon just gave the clearest sign yet that it's nervous about Shein

Tech Insider
flat lay image of Amazon package, pink heels, checkered pants, and a claw clip
Amazon will reduce seller fees on clothing under $20.

Jennifer Ortakales Dawkins/Insider

I got stabbed while shopping for Instacart. I was shocked by how difficult it was to get support as an injured gig worker.

Tech Insider
Instacart gig worker with shopping cart
The Instacart shopper who recounted being stabbed isn't pictured.

Michael Loccisano / Getty Images

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