Walmart's facial ID tool to combat fraudulent Spark delivery drivers is kicking legitimate workers off the app

Tech Insider
A customer loading shopping into the back of a car in the parking lot of a Walmart store
A customer in the parking lot of a Walmart store

AP Photo/Julio Cortez

Gig driving was a glimmer of hope for many people with disabilities — but for some, it's a dead end.

Tech Insider : Economy
Image of a hand holding a phone in a car

iStock; Rebecca Zisser/BI

Instacart wants to turn grocery shopping into 'Pokémon GO' to get you to buy more using smart carts

Tech Insider : Technology
The screen of an Instacart Caper cart shows cleaning products that a customer can purchase, as well as two items already in the customer's cart. A smartphone sits in a holder to the left of the screen.

Instacart

A Gen Xer with paralysis says he has no choice but to drive for Uber and Lyft to earn a paycheck — here's how he makes it work

Tech Insider : Economy
lyft driver
Robert, 56, has no other option but to keep driving for Lyft and Uber.

Madeline Stone / Business Insider

A millennial who quit teaching to be a full-time Uber and Lyft driver made $36,000 in 8 months — but thinks it's better as a part-time gig

Tech Insider : Economy, Economy
Aaron Lavender
Aaron Lavender quit teaching to drive full-time for Uber and Lyft, but he said driving was better as a part-time gig.

Aaron Lavender

Why is your grocery delivery taking so long? Your driver has 2 other deliveries.

Tech Insider
A shopper wearing a baseball cap loads several cases of bottled water onto an orange flat-bed cart at a Costco store.
Shoppers for Instacart, Walmart Spark, and other gig delivery services say batching orders weighs down their earnings.

PATRICK T. FALLON/AFP via Getty Images

A viral video appears to show Walmart Spark shoppers with perishable groceries waiting for a ride in the Arizona sun

Tech Insider
A recent Youtube video shows delivery workers waiting in the parking lot of an Arizona Walmart with perishable foods sitting in the sun.
A recent YouTube video appears to show delivery workers waiting in the parking lot of an Arizona Walmart with perishable foods sitting in the sun.

Uber Lyft Phoenix on YouTube

A Gen Xer says making money as an Uber and Lyft driver isn't easy but the social interactions make the job worthwhile

Tech Insider : Economy, Economy
Jason McConahy
Jason McConahy says driving for Uber and Lyft has provided him a valuable social outlet.

Jason McConahy

A Gen Z college student who drives for Uber Eats and DoorDash shares how he uses 'multi-apping' to make money

Tech Insider : Economy, Economy
Joseph Kaiser
Joseph Kaiser, 26, said "multi-apping" has helped boost his Uber Eats and DoorDash earnings.

Joseph Kaiser

Walmart Spark shoppers can remove their tips up to 24 hours after delivery. Drivers say that contributes to a problem of 'tip baiting.'

Tech Insider
A customer in the parking lot of a Walmart store
While tip baiting happens on other apps, six contractors who make deliveries for Spark said the problem was particularly bad on Walmart's delivery service.

AP Photo/Julio Cortez

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