A restaurant owner in Michigan says that diners are becoming ruder and staff don't know if they'll leave their shift 'crying or feeling humiliated'

Tech Insider
Server carrying bowls of food in a restaurant

Mikael Vaisanen/Getty Images

Millennials and Gen Z are driving demand for experiences. It could be a great industry to stake your career on.

Tech Insider : Economy
An illustration of a woman looking out the window

Pete Ryan for Insider

I'm a trained chef working towards a hospitality career in Miami. Cooking is all about creating an experience — and faking it 'til you make it.

Tech Insider
Karen Rosenbloom a journalism student, chef and content creator.
Karen Rosenbloom a journalism student, chef and content creator.

Karen Rosenbloom

I was a bartender for almost a decade. Here are the techniques I used to land bigger tips — and the people I tried to avoid serving.

Tech Insider
a bartender pours a drink
Starr Douglas was a bartender for almost a decade.

Courtesy of Starr Douglas

These 5 things prompt us to tip more

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Waitress
Several behaviors can make us tip more by increasing the social rapport between the server and the customer.

Iryna Inshyna/Shutterstock

We opened a restaurant with a no-tipping policy. We have to charge more, but it's been totally worth it.

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Vinod Kalathil and his wife Margaret Pak, owners of Thattu in Chicago
Vinod Kalathil and his wife Margaret Pak recently opened no-tip restaurant Thattu in Chicago.

Vinod Kalathil

South Korean tech bosses fret about a flood of cheap Chinese robot waiters

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AI serving robot from KT carries foods and drinks during a demonstration at a restaurant in Seoul, South Korea, Tuesday, Sept. 15, 2020.
A serving robot from KT at a restaurant in Seoul, South Korea.

Lee Jin-man/AP

Meet a 27-year-old concierge at the Four Seasons hotel catering to VIP guests paying up to $25,000 a night

Tech Insider : Travel
Guest Relations Manager Jessica Waddy (left) and the Four Seasons Hotel Downtown New York (right)
Guest Relations Manager Jessica Waddy (left) and the Four Seasons Hotel New York Downtown (right)

Hannah Towey/Insider (left) and Gary Hershorn/Getty Images (right)

A father-son duo built 2 vacation homes on a remote Australian island that rent for $6,200 a night — and Chris Hemsworth was their first guest

Tech Insider : Travel
a father and son stand on a beach
Timmy and Michael Maxwell.

Courtesy of Island House

The manager of a Popeyes franchise 'screamed' obscenities at federal investigators and slammed the kitchen door so hard it shook the building, the Labor Department said

Tech Insider
Sign on the exterior of a Popeyes restaurant

Scott Olson/Getty Images

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